Frequently Asked Questions

Where in Orlando are you?

The Lake Buena Vista Factory Stores, between Rack Room Shoes and Old Navy. We are located at the center of everything in an Outlet Mall, 2 miles from Disney. 15657 State Road 535, Orlando Florida 32821

Why not just send my packages to my Hotel?

We found that as package handling is not the Hotel's core product offering, many do not have the necessary procedures, space or package tracking equipment to compare with our service or price.

How much do you charge for the service?

Just $5 per package   

Large or heavy packages If a package is over 15 kilos (33 lbs) there will be an additional $5 fee If a package is larger than 1 meter (40 inches) there will be an additional $5 fee  

For staff safety we do not accept packages heavier than 25 kilos (55 lbs) 

Will my packages be safe with Orlando Package Depot?

Yes, your packages will be stored in a climate controlled shop front location which has 24 hour security.

Can I buy from any online retailer ?

Yes 'go crazy’, Amazon, Apple, Walmart etc