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Orlando Package Depot
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  • How it works
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Frequently Asked Questions

How do I collect my packages?

Why not just send my packages to my Hotel?

How do I collect my packages?

Please make your email appointment at least 2 days prior to collecting your packages. You must have a confirmed appointment in order to collect packages.

Where in Orlando are you?

Why not just send my packages to my Hotel?

How do I collect my packages?

The Lake Buena Vista Factory Stores, between Rack Room Shoes and Old Navy. We are located at the center of everything in an Outlet Mall, 2 miles from Disney. 15657 State Road 535, Orlando Florida 32821

Why not just send my packages to my Hotel?

Why not just send my packages to my Hotel?

Why not just send my packages to my Hotel?

We found that as package handling is not the Hotel's core product offering, many do not have the necessary procedures, space or package tracking equipment to compare with our service or price.

How much do you charge for the service?

Will my packages be safe with Orlando Package Depot?

Why not just send my packages to my Hotel?

One to four packages are $20, each extra package is $5.  

Large or heavy packages If a package is over 15 kilos (33 lbs) there will be an additional $20 fee. If a package is larger than 1 meter (40 inches) there will be an additional $20.

For staff safety, we do not accept packages heavier than 25 kilos (55 lbs) 

Will my packages be safe with Orlando Package Depot?

Will my packages be safe with Orlando Package Depot?

Will my packages be safe with Orlando Package Depot?

Yes, your packages will be stored in a climate controlled shop front location which has 24 hour security.

Can I buy from any online retailer ?

Will my packages be safe with Orlando Package Depot?

Will my packages be safe with Orlando Package Depot?

Yes 'go crazy’, Amazon, Apple, Walmart etc

Can I send just one package?

How long will you hold my package?

How long will you hold my package?

Yes but we charge a service fee of $20 for one to four packages.

How long will you hold my package?

How long will you hold my package?

How long will you hold my package?

  1. We will store the packages for up to 60 days for no additional fee. If prior arrangements have not been made in writing, packages not claimed after 90 days will be disposed of at Orlando Package Depot's discretion.

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