Have Questions?

Where in Orlando are you?
The Lake Buena Vista Factory Stores, between Rack Room Shoes and Old Navy.
We are located at the center of everything in an Outlet Mall 2 miles from Disney.
15657 State Road 535, Orlando Florida 32821
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Why not just send my packages to my Hotel?
We found that as package handling is not the Hotel's core product offering, many do not have the necessary procedures, space or package tracking equipment to compare with our service or price.
Can I use any carrier?
Yes, any company can deliver to Orlando Package Depot.
How much do you charge for the service?
Just $5 per package
(if a single package is over 30 lbs. the fee will be $10)
  • 0 - 30 lbs.$5
  • Over 30 lbs. - 50 lbs.$10
Can I buy from any online retailer and have my purchases delivered to Orlando Package Depot?
Yes 'go crazy’, Amazon, Apple, Walmart etc.
Can I get a notification when my package arrives at Orlando Package Depot?
We are working on an automatic notification feature but for now, you can click below and using your tracking number you can see if your package/s have arrived.
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Can you store the packages for me?
There will be no charge for storage up to 30 days.
If you leave your packages with us for longer than 30 days, you will incur a $20 storage fee per month.
We will need your packages collected within 6 months after delivery, otherwise we will assume that the package has been abandoned and we reserve the right to dispose of the package.
Will my packages be safe with Orlando Package Depot?
Yes, your packages will be stored in a climate controlled shop front location which has 24 hour security.
Do you offer a delivery service?
Yes, there is a one-time fee of $20 for delivery within the Orlando tourist corridor, up to six packages.